Are Export AI Answers Trustworthy? Verify Sourcing and Fallback With Test Questions

Retrieval augmentation does not mean zero errors. When buying an export AI Sales Agent, check the basis of its answers and how it handles out-of-authority requests, rather than accepting a verbal promise that it “won’t make things up.” Singoo’s DeepSales plan should also be tested with the company’s own questions.

Bring your own materials and set questions on site

Ask about pressure or power ratings that are not in the materials, discontinued models, extra discounts and certification numbers; then repeat the same specification in a different language, or deliberately give a wrong voltage premise. A reasonable response is to cite the existing basis, correct the error, admit what it does not know and hand over to a person as authorized, instead of supplying a plausible-looking number.

Trace from the answer back to the field and version

Ask the provider to show the cited document or product field, and check when a price change takes effect, how old versions are retained and the human takeover logs. Document retrieval suits explaining processes and uses; a structured product center suits specifications, prices, MOQ and certifications, organized by SKU, and gaps cannot be filled using a similar model.

Write the mechanism into the acceptance scope

Define what cannot be committed to autonomously, who maintains the materials, how long logs are kept, the test set and the time limit for correcting errors. The source site states that DeepSales uses the company’s knowledge base and a structured product center, with the latter available from the Advanced edition up and capped at 200 SKUs per library; a separate model is not fine-tuned for each company. Higher editions can draft quotes, but human approval is still needed, and bargaining is finally decided by people.

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FAQ

Can it still be wrong with RAG?

It still can; it must be paired with data governance, testing and human fallback.

What if a certification number is missing?

Say it is to be confirmed and hand over to a person; do not generate a number.

Is changing only the document enough when a price changes?

You should also verify that the new version has taken effect.

Is one wrong answer in a demo a failure?

Look at whether it can be located, intercepted and corrected, and accept it against the agreed test set.

Should the contract promise zero errors?

Do not promise a figure that cannot be guaranteed; instead bind the detection and handling mechanism.